How can we help?

  • Code Of Conduct
  • Shipping
  • Products
  • Returns & Exchanges

Code Of Conduct

What is the Glossier Code of Conduct? +
Our Code of Conduct outlines our commitment to ethical practices and customer trust.

Shipping

When will my order arrive? +
Most orders arrive within 3–7 business days.
Where do you ship? +
We ship to most countries worldwide.

Products

How can I find more info about a product? +
Product details are available on each product page.
What’s inside MINA products? +
We use natural henna, castor oil, and botanical extracts combined with globally certified, skin-safe ingredients. Always ammonia-free, cruelty-free, and vegan.
Is MINA tested on animals? +
Never. MINA is cruelty-free and certified by multiple international safety standards
Can I use MINA if I have sensitive skin or allergies? +
Yes, but we recommend a patch test before your first use, as with any tinting product. Our henna formulas are designed for even the most delicate skin.
How long does the tint really last? +
Up to 7 days, depending on your skin type and routine. With gentle care and MINA Nourishing Oil, you can maximize color hold and hair health.
Will it fade evenly or look patchy? +
MINA IBROW tints fade gradually and evenly, maintaining a natural look throughout the wear cycle. no harsh lines or sudden discoloration.
Can I reapply the tint before it fades completely? +
Yes. You can safely re-tint every 4–5 days for consistent definition and fuller color.
How should I take care of my brows after tinting? +
Avoid scrubbing or using oil-based cleansers directly on your brows for the first 24 hours. Keep them hydrated with MINA Nourishing Oil to extend your tint’s life and keep hair soft.
Can I still use brow makeup after tinting? +
You can, though most people find they don’t need to. For special occasions, light brow gel or pencil layering works beautifully on top of tinted brows.
What if I make a mistake or the tint stains my skin? +
Use MINA Stain Remover immediately, it’s gentle, effective, and designed to clean up small over-tint areas without irritation.
Can I swim, shower, or work out with tinted brows? +
Yes. MINA IBROW is designed for real life. Once the tint sets, it stays intact through water, sweat, and daily routines, no touch-ups needed.
What certifications does MINA have? +
MINA is ISO, GMP, and dermatologically certified, globally compliant, and ammonia-free.
How can I become a MINA salon partner or distributor? +
Visit our Professional section or contact us at help@minaeyebrowtints.com for partnership inquiries.
Can men use MINA IBROW? +
Absolutely. Our formulas work equally well for all genders, natural definition, no makeup look, and long-lasting confidence.
Can MINA IBROW be used on beards or hairlines? +
That rely on ammonia or peroxide, MINA's brow tinting system nourishes while it colors, leaving your skin calm and your brows beautifully defined.

Returns & Exchanges

What is your return policy? +
only exchange, no returns.